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Frequently Asked Questions
All our supplements are made in the USA in an FDA registered facility to strict standards, and are 3rd party lab tested for quality.
Two of our products: Happy Joints Turmeric, and Happy Mood Ashwagandha, are certified organic.
Our supplements are shipped from America, and our posture kits are shipped from the UK.
So for customers in the USA, please expect a shipping turnaround of 2-5 days for supplements and 7-14 days for posture kits.
Likewise for our UK customers, please expect a shipping turnaround of 2-5 days for posture kits and 7-14 days for supplements.
With our Happiness Guarantee, you can return a product for up to 90 days from the date you purchased it for a full refund or replacement. Please see our Returns Policy for more information.
Many people may see results in 2-3 weeks, but we recommend trying a product for 3 months before deciding if it’s working or not. As everybody is unique we cannot of course predict or guarantee specific results.
We make no claim that any of our products can cure or treat any specific medically diagnosed condition. Supplements are designed to complement a healthy diet and lifestyle and should be used responsibly.
The Happy Back Company was founded by husband & wife, Mike Cassidy-Hogg (Chiropractor) and Lucy Cassidy (Physiotherapist).
We have each helped thousands of people to overcome health challenges, feel and move better, and improve their quality of life.
Mike graduated from the University of South Wales in 2004 with a BSc (hons) degree in Chiropractic, and Lucy obtained her MSc Physiotherapy from Kings College London in 2007.
Mike sold his private practice in 2018, after nearly a decade, to allow him to focus on creative projects including physical and digital back-care products, whilst continuing to work as a chiropractor. He currently works at Crawley Spinal Health in West Sussex.
Lucy worked at the esteemed London Spinal Injuries Centre, based at the Royal National Orthopaedic Hospital, Stanmore. She then went on to build and co-ordinate the award-winning Virtual Fracture Clinic at the Royal Sussex County Hospital in Brighton, before moving to the digital sector to develop online health solutions on a larger scale.
We met ‘by chance’ on the train in 2012 (which is quite a romantic story), and now live in Uckfield in the South East of England, with our beautiful daughter Cadence who was born in September 2019. We enjoy kite-surfing together, though that’s rather taken a back seat recently!
The Happy Back Company is a trading name of Triune Chiropractic Ltd. Company number: 05273063 (UK).
Registered office address: Bank House, Southwick Square, Southwick, West Sussex, BN42 4FN, England, UK.
Our supplement range is currently manufactured and sold exclusively in the United States.